All products sold by Botworks Automation are covered by a standard 12-month warranty, unless otherwise specified in the product's technical datasheet. The warranty covers manufacturing defects and operational issues, provided they are not caused by wear and tear, incorrect installation, or improper use.
The warranty covers manufacturing defects, electronic malfunctions, or failures occurring during the normal use of the product. It does not include damages resulting from improper use, tampering, incorrect installation, or unsuitable environmental conditions. If the product has an issue covered by the warranty, you may request a replacement or repair, depending on availability and technical evaluation.
Yes, refurbished products sold by Botworks Automation are tested and certified before sale, and come with the same 12-month warranty as new products.